Frequently Asked Questions
Do I need to pay in advance for services?
Payment terms depend on the specific service and provider. Some may require a deposit, while others accept full payment upon completion.
Can I customize my boat rental experience in Phuket?
Yes! You can choose your preferred vessel size, itinerary, dining options, and other details to create a fully personalized experience.
Do you offer airport transfers or chauffeur services?
Not at the moment, but our partners do offer transfers for many of the services we offer, such as for travel itineraries, boat rentals, and other activities and experiences.
Can I request multiple services at once?
Absolutely! Just let us know what you need, and we’ll coordinate everything for you.
How do I know which service provider will handle my request?
Once you submit an inquiry, we’ll match you with the best available partner and provide their details before confirming your booking.
What makes Bangkok Services different from other concierge platforms?
We focus on connecting you with reliable, handpicked service providers in Bangkok and beyond, ensuring top-quality experiences with seamless coordination.
Can I suggest a service I need that isn’t listed on the website?
Yes! We are always expanding our network. Let us know what you need, and we’ll do our best to assist you with your requirements.
Is Bangkok Services only for tourists, or can residents use it too?
Our services are available to both tourists and residents looking for premium assistance, whether for short-term needs or ongoing support.
How far in advance should I book a service?
It depends on the service. Boat rentals and visa application assistance may require advance notice, while some personal services can be arranged on short notice.
What payment methods are accepted?
Payment options vary by service provider, but most accept cash, bank transfers, and payment by credit/debit cards.
Do you offer refunds or cancellations?
Each service provider has its own cancellation and refund policy. We recommend checking before confirming your booking.
Can you help me set up a business in Thailand?
Absolutely! We connect you with experts in company registration, accounting, and legal compliance. Click here to learn more about the company registration services our partners can provide you.
Can I leave feedback for a service provider?
Yes! We encourage feedback to ensure the highest quality service for all clients.